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  • Definition
    What is a trademark?

    A sign (can be words, images or words combined with images expressed in one or more colors) used to distinguish goods and services of different organizations and individuals.

    What are associated trademarks?

    Associated trademarks are trademarks registered by the same entity, identical or similar to one another, used for products or services of the same type or related.

    What are group logos?

    Group logos are trademarks used to distinguish goods and services of members of the organizations that own such trademarks with goods and services of other organizations/ individuals.

    Duration
    How long does it take to protect my trademark?

    It usually takes about 1 - 1.5 years to apply for a successful trademark protection registration. However, depending on the number of applications submitted and the processing speed of staff at the NOIP, the application can be issued earlier or later than the time mentioned above.

    It seems that other companies do this faster?

    It is impossible for other parties to do faster, because all representatives to register trademarks only apply on your behalf (therefore are applicants), and the handling agency is the NOIP. Time spent on handling applications depends on the number of records that NOIP is staff must handle, so it might change a little.

    How long does protection certificate last?

    Protection title is valid for 10 years from the time the application is received. When this period is over, you can extend it.

    Needed documents
    What are certified copies?

    Certified copies are photocopied documents that have been sent to authorities such as People is Committee of the commune/ward or notary offices to be confirmed as true to the original.

    Documents for company trademark registration

    If you want to register a trademark as a business owner, please provide: (1) - a certified copy of business registration certificate not exceeding 03 months; (2) ID card of the business's legal representative not exceeding 3 months ; (3) - accurate logo design and its meaning explanation/description (if any).

    Documents for individual trademark registration

    If you want to register a logo as a personal property, please provide: (1) - a copy of your ID card no more than 3 months; (2) - accurate logo design and meaning explanation/logo description (if any).

    Trademark checking
    Where to check logos on my own?

    You can check whether your trademark has been registered before, or whether it is similar/causes confusions with other parties at the Intellectual Property Department is Digital Library of Industrial Property by the following link: http://iplib.noip.gov.vn/WebUI/WLogin.php

    How to know if a logo is eligible for registration?

    To know whether your logo is eligible for exclusive logo registration, you need to determine:

    1. Is your logo truly a logo (a sign made of words, images or words associated with images, expressed in one or more colors)?

    2. Is your logo able to differentiate its goods and services from other businesses is goods and services of the same type? If the anwers to the above questions are yes, you can register your logo for protection.

    Does Asoka Law offer free logo checking?

    Asoka Law will assist customers to check whether their logos are eligible for exclusive registration, and offer free preliminary advice. (Usually logo checkup will cost a fee on the market, with different prices).

    Handling process
    Application handling process in Ho Chi Minh City?

    Following is the process of how Asoka Law handle records for customers in Ho Chi Minh City.

    Step 1: Logo Checking Customers send logos via email consult@asokalaw.vn, and Asoka will check within 30 minutes. If the logo is eligible for registration, we will notify and send the Contract to customers. The two parties sign contracts, transfer fees and necessary documents.

    Step 2: Prepare applications Asoka Law draft applications and send specialists to clients offices/places of request to sign and receive applications. The applications are submitted to the National Office of Intellectual Property within 24 hours from the time the customer signs.

    Step 3: Hand over the applications Asoka Law sends the registered applications back to the customers together with handover minutes. Asoka Law is responsible for monitoring the records and handling problems arising until customers receive the Certificate of Trademark Registration.

    Application handling process outside Ho Chi Minh City?

    Following is the process of how Asoka Law handle records for customers not in Ho Chi Minh City:

    Step 1: Logo Checking Customers send logos via email consult@asokalaw.vn, and Asoka will check within 30 minutes. If the logo is eligible for registration, we will notify and send Contracts to customers. The two parties sign contracts, transfer fees and necessary documents.

    Step 2: Prepare applications Asoka Law draft applications/instruct customers to sign the applications. Customers print applications and sign as instructed, after that deliver applications and contracts to the address of Asoka Law. The applications will be submitted to the National Office of Intellectual Property within 24 hours from the time Asoka receive them.

    Step 3: Hand over the applications Asoka Law sends the registered applications back to the customers together with handover minutes. Asoka Law is responsible for monitoring the records and handling problems arising until customers receive the Certificate of Trademark Registration.

    Application handling process at the National Office of Intellectual Property?

    Trademark registration applications are processed at the National Office of Intellectual Property in the following order:

    Step 1: Form Verification: Assessing the validity of application according to the requirements about form, excluded objects, and the right to apply... from which to decide whether the applications are valid or invalid. Evaluation time is 1 month from the filing date.

    Step 2: Publication of valid applications: Trademark applications accepted as valid are published in the Industrial Property Gazette within 2 months from the date of being accepted as a valid. The publications are information related to valid applications stated in notices on acceptance of valid applications, trademark samples and lists of accompanied goods and services.

    Step 3: Content evalulation Valid applications recognized as valid shall be evaluated in terms of content to assess the possibility of granting a Trademark Registration Certificate to the object stated in the applications under protection conditions. The time limit for evaluating trademark application contents is 9 months from the date of publishing of the applications.

    Bước 4: Thu phí cấp Giấy chứng nhận đăng ký nhãn hiệu: Sau khi thẩm định nội dung Cục Sở Hữu Trí Tuệ yêu cầu chủ sở hữu nhãn hiệu tiến hành nộp phí cấp văn bằng. Chủ sở hữu nộp phí và chờ cấp Giấy chứng nhận đăng ký nhãn hiệu. 

    Bước 5: Cấp Giấy chứng nhận đăng ký nhãn hiệu: Sau 02 tháng kể từ ngày nộp phí cấp giấy chứng nhận đăng ký nhãn hiệu. Chủ sở hữu nhãn hiệu nhận Giấy chứng nhận đăng ký nhãn hiệu sau 1 - 1,5 năm kể từ ngày nộp đơn. aaa

    Payment methods
    Can I pay in cash?

    Yes. Asoka Law accepts payment in cash for clients in Ho Chi Minh City. For clients wishing to pay for services in cash, please ask Asoka Law staff to show Payment Note signed and sealed by Asoka Law is legal representative. We will assign staff to collect money at the location required by customers.

    Can I pay via bank transfer?

    Asoka Law accepts bank transfer for payment. For individuals who require invoices for service, please transfer the Contract value to the following account number: Account number: 210571109 - Account holder: Duong Nu Cam Tam - Asia Commercial Joint Stock Bank (ACB) - Nguyen Van Troi branch

  • Company Types
    Are private enterprises allowed to purchase capital contribution from other companies?

    No. Private enterprises are not allowed to contribute capital for business establishment or purchasing shares/capital contributions in partnerships, limited liability companies, or joint stock companies.

    Are Single-member limited liability companies (SLLCs) allowed to raise capital contributions from others?

    Yes. When deciding to do so, SLLCs must carry out procedures for converting business types into multi-member LLCs (two or more), or joint stock companies (JSCs).

    How many members are multiple member LLCs allowed to have in maximum?

    Up to 50 members.

    Công ty cổ phần là hình thức doanh nghiệp có nhiều thành viên là cổ đông sở hữu số vốn điều lệ được chia thành nhiều phần bằng nhau gọi là cổ phần. Cổ đông có thể là tổ chức, cá nhân; số lượng cổ đông tối thiểu là 03 và không hạn chế số lượng tối đa; aaa

    Company Names
    How to properly name my company?

    Here is the structure for naming companies: "Type of business" + "company is proper name". You should do a quick search at the National Business Registration Portal in advance to check whether you intended name is already used by others or can lead to confusions.

    What to do if the name I intend to use is already taken?

    To avoid confusion or duplication, you should add elements of business lines in your company names. For example, if "Thang Loi Co., Ltd." is already taken, you can add information describing your business, changing it into " Thang Loi Imported American Goods Distributors Co., Ltd.".

    Where can we look up other companies' names?

    Sources for searching company names are varied; however, a reliable information source is the National Business Registration Portal: https://dangkykinhdoanh.gov.vn

    Office Addresses
    Can I register my business office at an apartment building?

    According to Clause 1, Article 6 of the 2014 Law on Housing, using an apartment with non-residental purposes is prohibited. Therefore, businesses cannot establish their office addresses at apartment buildings.

    Do I need a tenancy contract for business establishment?

    For business establishment in Vietnam, you do not need tenancy contracts. Instead, you must guarantee that the head office you register for business is under the company is legal ownership/use rights and is properly used in accordance with the law.

    Can I do business in all lines at the headquarter?

    There are some business lines not allowed to perform business at the headquater, such as: producing fertilizers, chemicals, paints, and cosmetics; printing; and selling raw materials as they will negatively affect nearby residential areas or neighborhoods.

    Business lines
    Can I run unregistered businesses?

    As stipulated in Article 7 of the 2014 Law on Enterprises, enterprises are "free to perform business in lines not prohibited by the law". However, the Law on Enterprise also states that enterprises have to notify the Business Registration Agency on any changes regarding their business lines within 10 days. Therefore, enterprises still have to fully register their business lines if they want to perform related business activities.

    What are conditional business lines?

    They are lines in which business registration must meet some specific requirements as set by respective Regulatory Agencies, depending on specific characteristics of each field.

    Where can I look up business codes?

    Currently, Vietnamese business line codes system is specified in Decision No. 27/2018/ QD-TTg. For more convenient search, you may access the National Business Registration Portal (dangkykinhdoanh.gov.vn), and look for "enterprise search" section to look up business codes online.

    Companies' members/ owners
    Can anyone be business owners?

    No. There are some organizations/individuals that do not have any rights to set up or run businesses (meaning they cannot be business owners) in Vietnam - according to Clause 2, Article 18, the 2014 Law on Enterprises.

    Can individuals under 18 years old establish their companies in Vietnam?

    No. As regulated in the 2014 Law on Enterprises, "any individuals under 18 are not allowed to establish and manage businesses". This means, those under 18 years old cannot set up a company on their own (they are not considered adults).

    Are companies allowed to have several legal representatives?

    Yes. Limited liability companies and joint stock companies may have one or more legal representatives. The number of legal representatives of a business, their managerial positions, rights, and obligations are specified in the company charter.

    Capital contribution
    Is it possible to contribute capital in gold?

    Yes. As stipulated in Article 35 of the 2014 Law on Enterprises, capital contribution assets can be Vietnamese Dongs, freely convertible foreign currencies, gold, value of land use rights, value of intellectual property rights, technologies, technical know-hows, and other assets that can be valued in Vietnamese Dong.

    Is it possible to contribute capital through technology ownership?

    Yes. According to Article 35 of the Law on Enterprises, individuals/organizations can contribute capital through technologies or technical know-hows.

    How to value assets when contributing capital through technologies?

    As regulated in the Law on Enterprises 2014, if contributed assets are not Vietnamese Dongs, convertible foreign currencies, gold but are in the forms of technologies, they must be quoted and expressed in Vietnamese Dong by company members, founding shareholders, or professional valuation organizations.

  • Business Establishment
    Does business establishment equal business registration?

    Business establishment includes a lot of steps, not only registering a business at the Department of Planning and Investment. After receiving the Business Registration Certificate, there are other related procedures you need to carry out such as engraving company seals, announcing seal samples, bank account registration, buying token, and initial tax delaration.

    Can I register a business on my own?

    Yes, definitely. However, you may miss some necessary procedures due to misunderstanding of the Enterprise Law and relevant regulations. Futhermore, if you do not understand the core natures of information declaration & registration, you might not know how to properly prepare business registration appilcations/ documents, and to avoid future risks.

    Can I register online, without going to State Agencies?

    Yes, you can. However, currently some steps like submiting paper documents (hard copies) must be done at State agencies' offices. You can sign up to receive results by post delivery afterwards.

    What shall I do after successfully setting up a business?

    You shall check whether your business lines are conditional or not in order to apply for additional licenses or meet related requirements for doing business as prescribed by the law.

    How can I look up information on conditional business lines?

    Currently, business registration and searching for related information have become a lot more convenient. You can look up requirements on your chosen business lines yourself at the online National Business Registration System (NBRS): https://dangkyquamang.dkkd.gov.vn

    Does Asoka Law support business registration in other cities and provinces?

    Asoka's network of lawyers can completely support clients in HCMC (where its headquarter is located), Vung Tau, Da Nang, and Hanoi City. With other locations, Asoka provides online registration service, guidance on submitting applications at local agencies, and follows our clients until all the procedures are completed.

  • "4 in 1" corporate governance
    What is in Asoka's 4-in-1 Regular legal service package?

    The Regular Legal service package provided by Asoka Law is for small and medium enterprises (SMEs) with under 10 employees. We will assign 01 lawyer and 02 assistants to comprehensively manage 04 areas: legal, contract, tax, and labor.

    Which company should use our Regular Legal service (RLS) package?

    Asoka Law prioritizes providing this Service Pack to businesses established by us. This is to ensure that we can help build such companies' governance systems from the start.

    If my company is established by another party, can we use Asoka's RLS package?

    Yes, you can, However, before using Asoka's RLS package, you will be required to use our Review & Patch package, in which your company's entire operating system will be checked, and mistakes (holes) in operation will be fixed.

    Registration of conditional business lines
    How to find out about business lines that need conditional registration?

    You can look up preliminary legal procedures for conditional business lines that need to be carried out in the National Business Registration Portal. If you do not know the details, you can book a consulting session for Asoka Law's lawyer to review and make a list just for you.

    Are companies operating without conditional business line registration penalized?

    If your company is operating in conditional fields but fails to meet the extra conditions or have not registered, the company will be subject to sanctions from relevant State Agencies. Depending on the specific violation, the State agencies will have different levels of sanctions.

    My company has operated for two years; how can I know if there are any missing procedures?

    If you are not sure whether your company has missed any procedures or has not properly follow them, you can register to use Asoka Law's "Review & Patch Package". We will conduct a full review of your company's legal - tax - contract - labor systems and come up with options to assist you in handling operation errors.

    Trademark Registration
    To protect a company's intellectual property, is trademark registration enough?

    Trademarks are the most fundamental type of businesses' intellectual properties. Still, it is not enough to protect your company by only trademark registration. Other intellectual properties, such as copyrights, inventions, utility solutions, and industrial designs, need to be registered as well to ensure that all creative and intellectual efforts of your business will be protected by the law.

    Can I myself apply for trademark registration?

    Yes, totally. You can visit the official website of National Office of Intellectual Property (NOIP) to find out how to self-register. However, due to lack of understanding of the Intellectual Property Law and other related regulations, you might make some mistakes in the registration process. More importantly, if you do not understand the core nature of information declaration, you will not know how to properly prepare your trademark application in order to avoid future risks.

    If another company has already used a trademark very similar to mine, can I still register?

    In this case, you need to check whether that company's trademark is registered with the NOIP. If there is no information about their trademark on the NOIP's database, you still have the right to register your trademark. Registration must be carried out quickly to protect your trademark ownership.

    Consultation request process
    How can I request a consulting session from Asoka Law?

    Currently, Asoka Law provides 2 consulting methods: free consultation (by our client care unit) and paid consultation (by our respective lawyers). You can fill out an inquiry form that will be automatically emailed to the client care unit, or go to our Lawyer Consultation page to request a paid consultation.

    Through which channels can I contact Asoka Law online?

    You can chat directly with Asoka's client care unit via the chat box displayed on our website. Or: call - message via Hotline 096 191 4328 (zalo / viber / whatsapp). In addition, we also have accounts on facebook, youtube (name: Asoka Law), and email (consult@asokalaw.vn). You can choose the contact channel that best suits you. Upon receiving your requests, Asoka Law specialists will contact you back within 30 minutes (during working hours).

    Can I go to Asoka Law's headquarter to request a direct consultation?

    Yes, you can. However, you must register in advance with our client care unit or through our Lawyer Consultation page. Pre-registration is for us to properly arrange a Lawyer that best suits your requests. Also, face-to-face lawyer consultation is a form of paid consultation under Asoka Law's provisions.

  • Review & Patch Package
    Which businesses should use our Review & Patch package?

    Asoka's Review & Patch package is suitable for: (1) companies operating for more than 1 year, but it is not clear whether there are any operating errors; enterprises before receiving investment or conducting mergers/ acquisitions; businesses needing to strengthen their legal health system.

    How long is the Review & Patch process?

    Depending on each business's operational status, the amount of relevant records and information, Asoka Law will inform you in detail the processing time. However, normally for small and medium enterprises operating for over 1 year, it will take about 7-10 days for our lawyers and legal specialists to review and return results.

    Can Asoka Law give solutions for mistakes detected during the review process?

    Absolutely. That is our goal when conducting reviews for businesses. We are responsible for sending you a consultation letter guiding in detail how to handle errors in four legal aspects related to: products/ services; contracts; labor, and taxes.

    Representing clients in dispute resolution
    Does dispute resolution mean legal proceedings for lawsuits?

    No. Conducting lawsuits is just one of the measures we can use when representing clients to handle disputes. After studying relevant documents, depending on the characteristics and severity of each case, Asoka Law's lawyers will come up with appropriate protocols for settlement.

    Does Asoka Law have dispute resolution representatives in other provinces or cities?

    Currently, Asoka Law's lawyers can fully support you in: Ho Chi Minh City (where our head office is located), Vung Tau, Da Nang, and Hanoi. For other areas, Asoka Law will requires additional fees for our lawyers and assistants regarding travel and accommodation.

    What are Asoka's strengths in handling disputes through representing?

    When it comes to dispute resolution, our strengths can be summed up by the three letter C-B-A (aka Asoka Law's CBA principles), which are: Carefulness (carefully collecting information) - Backup (preparing backup plans) - Adaptability (adaptability for quick resolution). This creates a solid three-legged posture, bringing Asoka lawyer's successes in most dispute cases.

    Business temporary suspension & dissolution
    When does a company proceed to suspend operations?

    When your business is in trouble or somehow you cannot carry on and have to suspend, for example, you, a business owner, are not present to run your own business for a short period of time. However, at the time of temporary suspension, still you must fully satisfy the company's tax and debt obligations.

    When does a company need to conduct dissolution procedures?

    When a company's operation has expired but does not want to extend; its owner or members decide to completely terminate operations due to business results; its business certificate was revoked; or the company does not maintain the minimum number of members for 6 consecutive months without doing procedures for conversion.

    When is the suitable time for enterprise dissolution?

    As dissolution is relatively complicated, it is necessary to review whether the enterprise has fulfilled all tax and debt obligations with other parties. Depending on its operational status, Asoka Law will review dissolution application status and inform the expected time for completion. Normally, for a business with a good operation history, no debt or tax problems, Asoka Law will complete dissolution process in 45 - 60 working days.

    Asoka Law's working methods
    Can I request direct consultation with Asoka's lawyers?

    Yes, you can. Asoka Law has an online lawyer booking system through our Lawyer Consultation page. You can easily schedule and choose an appropriate time frame for the consulting session.

    What documents do I need to prepare for Asoka Law's Review & Patch package?

    We provide an overall review in 04 legal aspects related to: products/ services, contracts, labor, and tax. Hence, your company needs to prepare documents related to these four categories. The more detailed and accurate information provision is, the more convenient it is for accurate checking & patching results.

    Can I go to Asoka Law's headquarter to request direct consultation?

    Yes, you can. However, you must register in advance with our client care unit or through our Lawyer Consultation page. Pre-registration is for us to properly arrange a Lawyer that best suits your requests. Also, face-to-face lawyer consultation is a form of paid consultation under Asoka Law's provisions.

  • Types of foreign investment into Vietnam
    How many forms of foreign investment are there in Vietnam?

    According to the Law on Investment 2014, there are four forms of investment in Vietnam: (1) establishing a new economic organization; (2) contributing capital to or purchasing shares, capital contributions from existing economic organizations; (3) signing PPP contracts with state agencies; and (4) signing BCC contracts with other investors.

    Common types of foreign investment in Vietnam?

    There are two common forms of investment for foreign individuals/ businesses into Vietnam, which are: setting up new businesses; or contributing capital, buying shares/ capital contributions at existing enterprises in Vietnam.

    If I do business alone in Vietnam, which investment type should I choose?

    If you want to decide on all activities related to business operation on your own, do not cooperate or contribute capital with anyone; instead, you should choose to establish a new economic organization. The appropriate company type for you is: Single-member limited liability company (SLLC).

    Establishing new economic organizations
    What kind of enterprise type can I establish in Vietnam?

    There are 03 business types for you to choose when setting up economic organizations in Vietnam, including: sing member limited liability companies (each is owned by 01 individual/ organization), multi-member limited liability companies (each owned by 02-50 individuals/ organizations), and Joint Stock Companies (each owned by 03 individuals/ organizations or more).

    Can I set up a company in Vietnam if I am a 15 year old foreigner?

    No, you cannot. As regulated in the 2014 Law on Enterprises, "any individuals under 18 are not allowed to establish and manage businesses". This means, those under 18 years old cannot set up a company on their own (they are not considered adults).

    Can foreigners invest into any business lines in Vietnam

    No. In Vietnam, there are some business lines limiting foreign investment. You can check the list of business lines that are not subject to investment certificates or restrict investment on the Foreign Investment Agency's website or submit a request to Asoka Law for help.

    Contributing capital and purchasing capital contribution
    Which company type should I choose when contributing capital with a friend?

    If you two agree to establish a business in Vietnam, then the most suitable company type for you is a multi-member limited liability company (MLLC).

    Can foreigners buy capital contribution in Vietnamese companies in any fields?

    No. In Vietnam, there are some business lines limiting foreign investment. You can check the list of business lines that are not subject to investment certificates or restrict investment on the Foreign Investment Agency's website or submit a request to Asoka Law for help.

    In what ways can foreign investors contribute capital to economic organizations?

    Foreign investors are allowed to contribute capital to economic organizations in Vietnam in the following three forms: (1) buying shares issued for the first time or additional shares issued by joint stock companies; (2) contributing capital to limited liability companies or partnerships; (3) contributing capital to other economic organizations.

    Asoka Law's working method
    How can I request a consulting session from Asoka Law?

    Currently, Asoka Law provides 2 consulting methods: free consultation (by our client care unit) and paid consultation (by our respective lawyers). You can fill out an inquiry form that will be automatically emailed to the client care unit, or go to our Lawyer Consultation page to request a paid consultation.

    Through which channels can I contact Asoka Law online?

    You can chat directly with Asoka's client care unit via the chat box displayed on our website. Or: call - message via Hotline 096 191 4328 (zalo / viber / whatsapp). In addition, we also have accounts on facebook, youtube (name: Asoka Law), and email (consult@asokalaw.vn). You can choose the contact channel that best suits you. Upon receiving your requests, Asoka Law specialists will contact you back within 30 minutes (during working hours).

    Can I go to Asoka Law's headquarter to request a direct consultation?

    Yes, you can. However, you must register in advance with our client care unit or through our Lawyer Consultation page. Pre-registration is for us to properly arrange a Lawyer that best suits your requests. Also, face-to-face lawyer consultation is a form of paid consultation under Asoka Law's provisions.

  • Time for settling disputes
    How long does it usually take when using Asoka's Negotiation Package?

    According to provisions in Asoka Law's service contracts, the estimated time of the Negotiation Package is 03 - 06 months. This is the standard that Asoka has set for Negotiation cases, applied for many clients.

    How long is Asoka Law's Litigation Package?

    Time for litigation is determined by the responsible Court for related parties to follow. Normally, a dispute which is not too complicated can be handled within 01 - 02 years.

    How long is Asoka's Comprehensive Package?

    At Asoka's Comprehensive Package, the Client entrusts full authority our Lawyer to decide the plan suitable for the actual situation and case developments. Usually, our Comprehensive Package will last for 06 months or/and in compliance with the time frame set by the responsible Court.

    Choosing packages
    How can I choose the right package to use (Negotiation, Litigation, or Comprehensive), based on which criteria?

    Choosing can be based on the severity of your problem(s). If there are possibilities to negotiate, you should choose the Negotiation Package; if inconsistencies are serious, you should consider Litigation Package. And if you are not sure about case severity or related details, you should choose the Comprehensive Package to entrust full authority for Asoka Law's Lawyers.

    Can I ignore negotiation and just proceed litigation?

    Of course. However, during the trial process, the Court still has to mediate and facilitate all parties to come to an agreement for case resolution.

    Which one should I use: Negotiation Package, Litigation Package and Comprehensive Package?

    For cost saving, you can begin with the Negotiation Package. If the Lawyer has conduct negotiation but hasn't achieve desirable results, you might continue to use the Litigation Package.

    Asoka's areas of expertise
    Does Asoka Law accept cases of disputes over intellectual property?

    Yes. Our Lawyers always work with businesses about intellectual property protection, regarding trademarks, copyrights, industrial designs, computer software, and so on.

    Does Asoka Law accept cases of debt collection or payment request?

    Yes. This is one of Asoka Law's fields of strength. Our lawyers succeed in a lot of cases on payment/debt collection.

    Does Asoka Law accept cases of civil disputes?

    In order to provide in-depth services for businesses, Asoka Law has determined its strengths and focused on solving disputes between businesses. However, in case clients have used services at Asoka Law as business owners, priority is given to cases of representing to handle civil disputes.

    Does Asoka Law accept cases related to divorce or inheritance?

    Yes, when our clients request. However, depending on case severity, not all of them are accepted. For example, if your case is normal divorce by mutual consent or inheritance division, you only need to request our Lawyer Consultation package.

    Asoka Law's working methods
    How can I request direct consultation with Asoka's lawyers?

    Currently, Asoka Law provides 2 consulting methods: free consultation (by our client care unit) and paid consultation (by our respective lawyers). You can fill out an inquiry form that will be automatically emailed to the client care unit, or go to our Lawyer Consultation page to request a paid consultation.

    Through which channels can I contact Asoka Law online?

    You can chat directly with Asoka's client care unit via the chat box displayed on our website. Or: call - message via Hotline 096 191 4328 (zalo/viber/whatsapp). In addition, we also have accounts on facebook, youtube (name: Asoka Law), and email (consult@asokalaw.vn). You can choose the contact channel that best suits you. Upon receiving your requests, Asoka Law specialists will contact you back within 30 minutes (during working hours).

    Can I go to Asoka Law's headquarter to request a direct consultation?

    Yes, you can. However, you must register in advance with our client care unit or through our Lawyer Consultation page. Pre-registration is for us to properly arrange a Lawyer that best suits your requests. Also, face-to-face lawyer consultation is a form of paid consultation under Asoka Law's provisions.

  • General Consulation
    With this package, can I only request email consultation?

    Yes. In General Consultation Package, online consultation is applied, by responding via emails or consulting letters attached to the emails. You may ask multiple quetions, with a fee of 200,000 VND for each question/ answer.

    How General Consultation is different from Detailed Consultation?

    When using Detailed Consultation, clients will be given appropriate solutions by our lawyers to their requested issues. However, this is not applied in the General Consulation package, as lawyers' answers are based on general regulations.

    Do I need to attach related documents when using General Consultation?

    You should. Providing accurate information and sufficient documents is a prerequisite for our lawyers to provide suitable answers for the situations you encounter. Please attach as many relevant documents as possible; Asoka Law is committed to ensuring client confidentiality.

    Detailed Consultation
    How should I use the Detailed Consultation Package for best results?

    If coming to our office is time consuming or inconvenient for you, you can consider using Detailed Consulation. Besides, this Package is also suitable for Clients who prefer info exchange via emails or are able to present their cases clearly through writing.

    After receiving the consultation letter, do I need do pay extra fees if wanting to ask more?

    Asoka Law is responsible for clearly explaining our consulting contents to clients - for issues answered in our consultation letters. Hence, questions to clarify consulted matters are free of charge. However, if you open up new issues, then we will charge extra fees equivalent to asking new questions.

    Can I request Asoka's lawyers to answers questions faster than the time regulated?

    With our Detailed Consultation Package, our response time is up to 02 days upon receiving payment. If you need an earlier reply, please note clearly so we can consider prioritizing your request. However, we will compare your actual situation to others for proper judgement and decision making. Priority is only given when it does not affect other clients' rights and interests.

    Direct Consultation
    Do I need to come to Asoka's office for a Direct Consultation?

    No need. There are three forms of direct counseling at Asoka Law that you can choose: (1) telephone consultation; (2) consulting through online calling apps/extensions like viber, zalo, and google meet; (3) direct meeting with Asoka's lawyers at our office. In case you prefer meeting our lawyers outside, please pay travel expenses so that our lawyers can move to the locations you requested.

    What are advantages of Direct Consultation package compared to other consulting packages?

    There are 3 main advantages: (1) you can directly interact with our lawyers; when having conversation, you can constantly ask new questions for our lawyers to answer, so you will receive the most suitable solutions for your problems. (2) Time waiting for arrangement is shorter compared to other packages: only up to 01 day since payment. (3) Although its face value is higher than the other consulting packages, the benefits it provides are better; hence, in a sense, this is the most economical consulting package out of the 03.

    Can I choose a specific Lawyer for my problems?

    Definitely. You can request the lawyer you want from Asoka's lawyers list. However, in case your chosen lawyer cannot follow your requested consulting schedule, we may arrange another attorney with experience at your questions to help. We are responsible for ensuring consultation quality provided by our lawyers.

    Use of Services
    Can I pay service fee after receiving consultation from Asoka Law?

    No, you cannot. Due to the nature of consulting, lawyers are required to study documents provided before giving consultation. Hence, a advance payment regime is applied in order to pay lawyers for reviewing and studying documents. Therefore, you are required to pay service fees upon submitting questions to our lawyers.

    If I have already paid for 2 hours of consultation but just used 1 hour, can I reserve the consulting hour?

    Yes, you can. The remaining consulting hour(s) shall be reserved within 03 months from the date of payment. When you need to receive consultation, please request in advance so that we can arrange a suitable lawyer for your case.

    Can I be with my friends and relatives when receiving Asoka's consultation?

    Yes, as long as you take responsibility for the confidentiality of information related to your case. Please inform our staff in advance to facilitate seating arrangements for the additional number of accompanying passengers.

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